Welcome to Mideh Farm Limited. By accessing or purchasing from our website or any of our sales platforms, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. General Information
Mideh Farm Limited is a registered poultry processing and distribution company dedicated to providing high-quality, fresh, and halal-certified poultry products. By using our website or services, you acknowledge that you have read and understood these terms.
2. Products and Orders
All products displayed on our website are subject to availability.
Product descriptions, images, and prices are accurate to the best of our knowledge, but slight variations may occur due to natural differences in poultry products.
Orders are confirmed only after payment or acknowledgment from our sales team.
We reserve the right to cancel or modify an order in case of stock shortages, pricing errors, or unforeseen circumstances.
3. Pricing and Payment
All prices are listed in Kenyan Shillings (KES) and include applicable taxes unless stated otherwise.
Payment can be made through approved methods such as M-Pesa, bank transfer, or other authorized payment channels.
Full payment must be made before delivery unless a written agreement states otherwise.
4. Delivery
Deliveries are made within agreed timelines, depending on your location and product availability.
Customers are responsible for providing accurate delivery details.
Mideh Farm Limited is not liable for delays caused by factors beyond our control, such as weather, road conditions, or third-party courier issues.
5. Returns and Refunds
Please refer to our Refund and Return Policy for detailed information regarding product replacements, refunds, and complaint procedures.
6. Use of Website
You agree not to misuse or interfere with the operation of our website or engage in fraudulent or unlawful activities.
All website content—including text, images, and logos—belongs to Mideh Farm Limited and may not be copied or reproduced without written consent.
7. Limitation of Liability
Mideh Farm Limited is not liable for:
Any indirect, incidental, or consequential damages arising from the use of our products or services.
Any allergic reactions or health issues resulting from improper storage, handling, or cooking after delivery.
8. Privacy
Your personal information is collected and used in accordance with our Privacy Policy. We are committed to protecting your data and using it only for legitimate business purposes.
9. Amendments
Mideh Farm Limited reserves the right to update or change these Terms and Conditions at any time. Any changes will take effect immediately upon being posted on our website.
10. Contact Us
For questions, feedback, or concerns regarding these terms, please contact us:
📞 +254 792 545 129
📧 sales@midehfarm.co.ke